Our Reviews & Testimonials

Elsie Archuleta
Elsie Archuleta 5.0

I would highly recommend Jerid Burgett . He is very thorough, explains everything he has to do and very kind and professional. He did a great job. I’m so Blessed to have had him come out. Thank you Jerid for all your hard work. YOUR EMPLOYER IS ...LUCKY TO HAVE YOU!!! MAY GOD BLESS YOU ALWAYSRead More...

Nadia Kudo
Nadia Kudo 5.0

Isaiah saved the day! They came promptly and on a weekend, we couldn't wait until Monday. He took all the time he needed to fix the issue. It was not easy, but he finally found the blockage and cleared it. He educated us in our system and how to prevent ...these kind of issues in the future. Gave us great recommendations on the water heater and even found a problem with our sprinkler system (burst pipe and leak), before it becomes an issue later.Read More...

Tim Carey
Tim Carey 5.0

Service was excellent. Emergency situation on a Saturday and they were there in 1 hour. Stephen was excellent. Talked me through the issue and how he planned to fix it. Recommended we bring in a restoration specialist and referred me to one. Everything ...was finished in two hours. Highly recommend.Read More...

N H 5.0

I gotta say, Jimmy Dan and Ben from this company went ABOVE AND BEYOND!! Absolutely nothing but positive things to say! If you want professionalism, kindness, knowledge, courtesy, consideration as well as amazing work ethic look no further! These men and ...their crews did a fantastic job when my sewer line backed up, flooded my crawlspace and then resulted in having to get 15ft of my sewer line in my yard replaced. They even were kind to my tree and made the yard look nice after! They explained everything in a concise and understandable manner and did so in a timely manner as well! I’m going to them for whatever else happens water wise on my property!Read More...

Lorin Bivens
Lorin Bivens 5.0

We will definitely be using Jim Needham Services in the future. Steven Lawrence is an awesome technician.

Casey C
Casey C 5.0

Fast, friendly, and efficient. This is the second time I have used them and I am happy with work done.

Josh Adamson
Josh Adamson 5.0

I had a leak in a water line and they came out next morning and completed the repair\replace quickly, efficient, on time, and very high quality. The price was also of great value. They also quoted me to install a vent to outside for stove hood and will ...be completing this work as well. Super excited to the quality and look once completed. Highly recommended so far!!Read More...

M R 5.0

They are very responsive and professional. Two technicians arrived and immediately figured out the problem. They also spent a lot of time explaining the issues and did an inspection of all the baths and kitchen. They are very friendly and explained ...things so I could understand.Read More...

Jan S
Jan S 5.0

Water leak under kitchen sink. Yep now I know how many times we use a day. Josh came out and fixed our leak, explaining what he was doing and why as he did. Thank you for the prompt fix and great service.

Ryan George
Ryan George 2.0

Our pilot assembly broke on the water heater and I couldn't get the right part before going on a business trip. I called JN and told them exactly what the issue was, what needed to be done to solve it, but they refused to give a quote. They sent someone ...to the house, where they quoted me $800 for 30 minutes installing a $70 part. I have an ivy grad degree, work in finance for a coastal firm, and don't make anything near that hourly! He then told me that if there was additional work, it might be a $1500 bill, but--surprise!!--they could install a new unit for not too much more than that. And they were ready to do so on the spot. Long story short, they are going to try to get you to buy new equipment so they can make $$x10.Read More...

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