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4.9
Based on 1910 reviews
Suri S.
Suri S.
1708913191
Nolan McMurray was very helpful and professional.
Rick S.
Rick S.
1708907586
Honest person helped out
Omar S.
Omar S.
1708893657
It was very easy to setup the appointment - which was done through Thumbtack. I was called half an hour before Cody showed up right on time. Cody was pleasant and did an excellent job.
Wendi S.
Wendi S.
1708885305
Tony was great!! He fixed my faucet and saved my day!! Thank you Tony I will be using you guys for future plumping needs!
Mike T.
Mike T.
1708827205
Darian was prompt and professional. He addressed several issues we need corrected quickly and the work was done well. I would call again next time I have a need.
Adam G.
Adam G.
1708795800
Tyson was prompt and professional. He perfectly accommodated my request to re route water lines so that I could finish up my drywall. Before and after pics attach. Highly recommend Jim Needham.
Bill M.
Bill M.
1708710197
excellent service.
Jamie F.
Jamie F.
1708642069
Doug was extremly helpful and very informative. He serviced the water heater while at the same time educating me the consumer. I wish everyone had that kind of passion for their job!
Joanne S.
Joanne S.
1708637869
Had the best service today!! Highly recommend this company!! Great work!!
Ray R.
Ray R.
1708562256
My Furnace quit working and Jim Needham team provided great service. Very thorough and knowledgeable about products and communication / work was excellent. I knew way more about the operation of my new system than ever before. Great work by Devin and Aiden!
Kristyn R.
Kristyn R.
1708558917
Are technician Nolan came out resolved our problem very honest and transparent did an awesome job a very hard worker and very smart he fixed our water heater and now there is no problem and no more leaking thank you Nolan
Very professional and informative.
Stephen A.
Stephen A.
1708552250
Doug was honest and straightforward. He gave me the information I needed to decide what I needed done and was quite pleasant about everything.
Brenda R.
Brenda R.
1708538123
george B.
george B.
1708469640
Good work all around. but very expensive!!!!!
Amy T.
Amy T.
1708468752
Tony was so kind and professional, and got the job done quickly and for a very reasonable price. This is our second great experience with Jim Needham- highly recommend!
Sohrab N.
Sohrab N.
1708468683
Great company with knowledgeable techs and plumbers
Nidhi C.
Nidhi C.
1708465001
We Are very happy with Jose‘s professionalism.You are lucky to have him in your employ.
Stephen B T.
Stephen B T.
1708400919
TJ at Needham was fantastic! He showed up on time, was super courteous, and diagnosed the leaking issue right away. It was such a simple and quick fix, he did it for no charge. He even gave us very reasonable estimate for another project, which we’re having them do next week. Thanks TJ!
Greg H.
Greg H.
1708392309
Very professional, very courteous, and very prompt. He explained work that was being done and got it done same day. Appreciate the work.
satish R.
satish R.
1708389750
One of the best company I have engaged and felt so happy with their service. They visited for free estimation visit and they have identified that It is just a simple fix which I am not able to do due to my lack of knowledge. Hence they have fixed it. However they have not charged a single penny even though they sent an engineer to our house. The engineer who visited has good knowledge about what he is doing.I would highly recommend this company for any plumbing, HVAC related issues.
Jerry E.
Jerry E.
1708384900
Randy R.
Randy R.
1708383163
Great service and knowledgeable
Arun M
Arun M
1708368382
Hugo
Hugo
1708323708
Great service. Very professional and knowledgeable.
Joan V.
Joan V.
1708304358
Tony was excellent. He explained everything very well. He was friendly and polite and was very considerate of my concerns and home !
Carol H.
Carol H.
1708281975
Jim Needham installed a new furnace and water heater for us efficiently and well. They were friendly and kept the house clean.
adam T.
adam T.
1708273553
Very professional, upfront and did high quality work in a short period of time
Ben W.
Ben W.
1708225859
Amazing service! I highly recommend them for any plumbing service you may need.
Barbara A.
Barbara A.
1708207076
Grate Job!
Jessica S.
Jessica S.
1708205378
Ian was very friendly. The service was quick.
Peggy H.
Peggy H.
1708135803
Great, fast service. The plumber was clean cut, knowledgeable and listened carefully to our problem and what we had done. We have used Jim Needham before.
Jeff S.
Jeff S.
1708134223
Jim Needham Plumbing is responsive, skilled and customer service oriented. Vincent was fantastic!
Savanna B.
Savanna B.
1708127671
Jim Needham was easy to work with from scheduling the appointment to having the work finished. The person who answered my call was friendly and efficient when collecting information from me and made sure a tech could come to help me within the next four hours. They arrived in less than 90 minutes. Two techs came to my condo to help me with a weird noise in my water heater and my toilet wouldn’t stop running. They were friendly and helped explain everything they were seeing and hearing. They took photos and showed me the problem areas and the fixed work along the way. They helped me fix my water heater issue and explained what was happening. They also showed me what was wrong with my toilet and then presented me with four options including all details and cost associated with each option. I chose the one that worked for me and they started the work immediately. They were done quickly and efficiently. All my issues were fixed. They also wore booties in my house the entire time and were conscious of opening and closing my door in the cold weather. I appreciated their friendliness and efficiency and pricing and I will be calling Jim Needham first in the future for my plumbing and even heating needs.
K K.
K K.
1708121480
Ross was very thorough and informative. I appreciated that he gave me options
Kendra S.
Kendra S.
1708119291
Daniel was very thorough and was open and honest. He replaced the control board and the price was reasonable. Would recommend Jim Needham heating to anyone. Tech was super friendly!
Kyle B.
Kyle B.
1708105077
Very friendly, very knowledgable, I highly recommend them to anyone!!!!!!
Terese L.
Terese L.
1708100229
Tyson was great! He arrived within an hour of my call, and had the water heater replaced the same night. He was very knowledgeable and walked my through the process and options. Highly recommended!
Joni R.
Joni R.
1708045836
These people are great. Extremely professional and courteous all the way down-the-line. Kudos toRoss hr rocks. Phil was great. Jered was great. They were all great I highly recommend
Joe M.
Joe M.
1708041776
Great straight forward pricing and awesome service!
Zachary R.
Zachary R.
1708040510
My wife and I were presented with the obstacle of needing a new water heater. Jim Needham plumbing was amazing and highly recommend. His technicians and customer support are amazing. The tech we had was Darion Sanchez and he was very polite and very professional. Easy to talk to and did great thorough work. I am happy that we chose Jim Needham for this project.
Marianne G.
Marianne G.
1708027681
Prompt, personal, precise and polite!
Joseph K.
Joseph K.
1708012957
Phil Rivera did an amazing job and also gave me some maintenance tips as well going forward.
Don B.
Don B.
1707954302
Julian C.
Julian C.
1707949731
Lori P.
Lori P.
1707862018
Service was thorough and honest. Isaiah was on time very professional and friendly too.
Vanessa A.
Vanessa A.
1707861627
Honest, thorough and affordable! Unlike the previous two we've tried..no estimate fees..looks out for customers best interest..
Jim Needham heating cooling plumbing is great company, I would recommend them to anyone. Isaiah was on time very polite very clean very quick and his work is great.
Next Reviews
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I needed to replace my water pressure regulator, and they had someone out here the next day— a very quick turnaround. Tyson and Josh were great, very professional, and explained what needed to be done, and I'm very happy with the finished product. They were also able to fix a couple of other issues I had while they were working on it, replacing my house water shutoff with a ball valve, and adding my front spigot to the regulator (house built in '76). I would definitely call them back for any future plumbing work I may need.

Stephen C. Google Icon

I got the best service from Tony. He replaced my toilet in one visit and did an excellent job. Thank you so much. I would highly recommend you to anyone in need of plumbing services. I couldn't afford it, but he did his best to give me a good price, and I appreciate it.

Debbie N. Facebook Icon

I just had my furnace igniter replaced by Daniel. He did a great job—quick diagnostic and part replacement. I called this company this morning, and they were able to dispatch a knowledgeable tech with the part on his truck the same day.

Veronique M. Yelp Icon

My experience with this team has been great, and during a stressful time because a pipe started leaking into my basement. From a thorough and honest diagnosis to great attention to detail by the plumber (Abram), I feel I was well taken care of. Abram was highly professional in communication and respectful of my property. And their team was patient in my requests for details estimates as needed for insurance. Coverage, which can be a real pain... I would recommend them for sure. All their office admins are super friendly and caring; Dennis stood out the most; he's fantastic with customer care.

F.S. Google Icon

Great communication before the appointment to confirm the date & time, as well as someone letting me know the name of the technician (Ross) & arrival time. Ross arrived on time with tools & parts needed to repair a clog in a sink. He was courteous and professional & cleaned up the area before he left. I am a happy, first-time customer. Thank you!

Carol D. Facebook Icon

Josh was extremely professional, kind, and compassionate, and we desperately needed that at this time. Our father passed away the Sunday before, and we just had his celebration of life the day before. We are devastated by our loss and have done everything we can to help our mom. She is so overwhelmed by maintaining her home without her husband. Thank you for your compassion and kind, professional care!

Laura D. Yelp Icon

I am so grateful that Brian took care of our repairs. Not only did he help us with two new toilet installs, and he went above and beyond to catch some issues that would have cost us thousands down the road. Thank you, Brian, for your excellent and knowledgeable service, kind professionalism, and commitment to providing the best solutions for your clients. We are so appreciative!

Michanda L. Google Icon

Collie and his apprentice, Dennis, were wonderful! No one wants to put out this money, but it helps to have qualified professionals, and that’s what I got. I highly recommend this company and Zollie and Dennis. Thank you!

Maxi S. Facebook Icon

The company was EXTREMELY responsive; the tech (Nolan) came the same day, listened to my story of woe (possible frozen pipe), and quickly determined that was NOT the issue (thank goodness). He decided I needed a new faucet, didn't try to upswell me or insist on installing himself or performed a host of unnecessary diagnostic work to drive up the cost. Very honest and friendly. Highly recommend.

Susan C. Yelp Icon