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Excellent
4.9
Based on 2214 reviews
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Awesome service tech was awesome tore Jimmy were bad to the bone 👏 went wth them becuz of goggle reviews glad I did
Response from the owner: Good morning, Carlos. Thank you so much for taking the time to leave a 5-star review for Jim Needham Heating Cooling Plumbing and Drain. Jimmy and Tori are great, I will pass along the complement! Have a great day. Jim Sr (owner)
Anthony was AMAZING! He explained everything for us and walked us through all our options. Definitely recommend him and the company.
Response from the owner: Good morning, Tammy. Thanks so much for your awesome 5-star review, Tammy! We are so glad that Anthony was able to exceed your expectations. Five-star reviews like these are always exciting, and we are so grateful for your kind words. Have a great day. Jim Sr (owner)
Jose was awesome, very polite and professional
Response from the owner: Good morning, Carol. Thank you so much for taking the time to write such a glowing 5-star review for our company, Jim Needham Heating Cooling Plumbing and Drain! We are so thankful to have employees like Jose who always provide top-notch service to our customers. Have a great day. Jim Sr (owner)
Excellent, prompt, professional, courteous, personal, and understanding. Within 30 minutes of my initial phone call, Justan the service tech was at my house responding to my blown hot water heater. Just a couple of hours later, new pipelines and heater installed. Great work, will definitely use again!
Response from the owner: Good morning. We cannot thank you enough for taking the time to leave a 5-star review and for the kind words about Justan's service and his work. We always strive to provide five-star service, and are thrilled to have earned this from you. Have a great day. Jim Sr (owner)
Tony was prompt, efficient and very fair pricing. Thank you Tony!
Response from the owner: Good morning, Peggy. Thank you for taking the time to share your 5-star review and your experience with us! At Jim Needham Heating Cooling Plumbing and Drain, we take great pride in providing excellent customer service, and it is wonderful to hear that you had a positive experience. Have a great day. Jim Sr (owner)
Super fast, Friendly, and very knowledgeable.
Response from the owner: Good morning, Jessica. Thank you so much for the 5-star review! We really appreciate you taking the time to share your positive experiences with Jim Needham Heating Cooling Plumbing and Drain and Phil, your Drain tech. We’re thrilled to hear that our service was fast, friendly, and knowledgeable. We’ll be sure to pass your kind words onto Phil! Jim Sr (owner)
The technician showed up and did a very good job fixing our kitchen sink. He was very pleasant and courteous. He did what he said he would do at a very reasonable price.
Response from the owner: Good morning, Steve. Thank you so much for taking the time to leave a 5-star review for Tony and Jim Needham Heating Cooling Plumbing and Drain. . We work hard to make sure our prices remain reasonable so customers like you can trust that they'll receive quality services at a fair price. Thank you, again. Have a great day. Jim Sr (owner)
Doug was a remarkable tech. Very honest and didn’t try to push for anything I didn’t need. Quick toilet and tub faucet repairs were performed and he was done in minutes. This guy knows his stuff! Having the support of true professionals like Doug is what makes doing business with Jim Needham such a pleasure each and every time.
Response from the owner: Good morning, Luke. Thank you so much for taking the time to leave a 5-star review and share your experience with Doug from Jim Needham Heating Cooling Plumbing and Drain! He is a great plumber, and we are thrilled to hear that he provided you with quick and honest service! Have a great day! Jim Sr (owner)
Anthony was our technician and he is really good at his job! I was surprised at how fast they do their work! And how knowledgeable they are about the plumbing needs! He is so nice and respectful! Great company!
Response from the owner: Good morning, Lysah. Thank you so much for leaving 5-star review and for sharing your experience with our Anthony. He is a great plumbing tech. We are thrilled to hear that you were impressed with the fast service and knowledge provided! Have a great day! Jim Sr (owner)
Fred was great! He is competent and took time to explain everything. We are very happy with his service.
Response from the owner: Good morning, Kathleen. Thank you so much for leaving a 5-star review for the HVAC services Fred provided! We're always here to help when you need us, so please don't hesitate to reach out with any heating, cooling, plumbing, or drain concerns. Jim Sr (owner)
Excellent, thorough, friendly
Response from the owner: Good morning, Tony. We are thrilled to hear you were satisfied with our service and would like to thank you for the 5-star rating! At Jim Needham Heating Cooling Plumbing and Drain, we strive to provide the highest quality of service and value your feedback. Have a great day. Jim Sr (owner)
These guys are awesome... I called three other places and was dissatisfied with their policies.... Jim Needham got the job done.I will no longer use Apple wood plumbing.
Response from the owner: Good morning, Shaun. Thank you so much for taking the time to post a 5-star review for our services. We are thrilled to hear that you had a great experience with Jim Needham Heating Cooling Plumbing and Drain. We are glad that we were able to get the job done for you and look forward to our helping you with your heating, cooling, plumbing, or drain needs in the future.
Josiah M was amazing! He answered all the questions I had and helped me find the best option for me when it came to my garbage disposal I highly recommend him and Jim Needham Plumbing!
Response from the owner: Good morning, Kayla. Thank you so much for the 5-star review and for choosing Jim Needham Heating Cooling Plumbing and Drain for your plumbing needs! We are so glad that Josiah was able to help you find the best option for you and your garbage disposal. We hope you have a great day! Jim Sr (owner)
Came out on a sunday within 2hrs of calling and had our leak fixed within 30 minutes. I felt the price was extremely cheap, especially for being a Sunday and after hours.
Response from the owner: Good morning, David. Thank you so much for your kind words and 5-star rating! We are so glad we could get your leak fixed quickly and on a Sunday at that! We truly appreciate your endorsement and look forward to helping you again in the future! Jim Sr (owner)
Steven was professional, friendly and knowledgeable
Response from the owner: Hi Rhonda and thank you for the 5 stars. Steven is a great person in general and a great technician as well and really truly cares for all the customers he serves. Have a great rest of your week and thanks for posting. Jim Sr
Fast and expedient service on a Sunday. Professional staff. Excellent communication. Justan was professional and efficient.
Response from the owner: Good morning, Dan. Thank you for taking the time to leave a 5-star review for Jim Needham Heating Cooling Plumbing and Drain. We are thrilled to hear that you had such a positive experience with our plumbing team and are so grateful for the ratings and review! Jim Sr (owner)
My technician was Ricky. He was very professional and polite to work with. The initial diagnosis ended up being the least of the problem. Ricky explained to me why it needed to be done and the cost behind it. After his thorough examination I said to proceed with the work.My profession is a large loss insurance adjuster so I looked in my companies pricing software to see the cost comparison. Even though it was a bit higher than what the software said, I would pay it again to have Ricky be the tech. I am a firm believer in you get what you pay for.The service provided was above and beyond what I expected. From the initial call taker to the final completion of the job. Thank you!!
Response from the owner: Good morning, Josh. Thank you so much for taking the time to leaving us a 5-star review and share the extremely positive experience Ricky provided with his plumbing services. We are so pleased to hear that Ricky provided superior customer service and that you are satisfied with the end result. Our customers come first for us and we truly appreciate your trust in us. Jim Sr (owner)
Dan came all the way from Thornton. We started to trouble shoot my reported leak. Long story, came to find out it was a loose solenoid head. Thanks to Dan for tinkering with stuff and found it by accident. Saved me a ton of money! Will definitely call Jim Needham for my plumbing need again.
Response from the owner: Good morning, Sophat. Thank you so much for your kind words and 5-star rating for Jim Needham Heating Cooling Plumbing and Drain! We are thrilled to hear that Dan was able to come out and troubleshoot the reported leak with great results. He is a really great Plumbing tech. Jim Sr (owner)
Ross was very professional and quick to get the job done!
Response from the owner: Hi Ronni. Thank you for the 5 star review you posted. Ross was the technician that came to your home and took care needs. Have a great rest of your day. Jim Sr
Michael was kind and professional. And he helped solve our drippy showerhead problem with ease.
Response from the owner: Hi Luke and thank you for the 5 star review you left for Mike. Thank you for posting. Jim Sr (owner)
Isaiah was on time, knowledgeable and professional. He was courteous and friendly while answering all my questions.
Response from the owner: Good morning, Billye. Thank you so much for the 5-star review of Isaiah's plumbing services. We are so glad he provided top notch services to you. Have a great day! Jim Sr (owner)
Doug was very knowledgeable and efficient. Explained everything well. Got the jobs done.
Response from the owner: Good morning, Robert. Thank you so much for your positive 5-star review and kind words about Doug! He is so friendly and is a really great plumber. We are delighted to know that he provided excellent customer service, took the time to explain everything, and got the job done without any issues. Jim Sr (owner)
Timely and got the job done.
Response from the owner: Good morning, James. Thank you for leaving a 5-star review and for taking the time to share your experience with Jim Needham Heating Cooling Plumbing and Drain. We are thrilled to know you received the timely service you were expecting and the job was taken care of. Have a great day. Jim Sr (owner)
Response from the owner: Good morning, Harbandna. Thank you for taking the time to leave us a 5-star review, we are so pleased that we were able to meet your needs and exceed your expectations! Jim Sr (Owner)
Response from the owner: Good morning, Steve. Thank you so much for taking the time to leave a 5-star review for Dan and Jim Needham Heating Cooling Plumbing and Drain. We are grateful that our team was able to give you a positive experience. Jim Sr (Owner)
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I needed to replace my water pressure regulator, and they had someone out here the next day— a very quick turnaround. Tyson and Josh were great, very professional, and explained what needed to be done, and I'm very happy with the finished product. They were also able to fix a couple of other issues I had while they were working on it, replacing my house water shutoff with a ball valve, and adding my front spigot to the regulator (house built in '76). I would definitely call them back for any future plumbing work I may need.

Stephen C. Google Icon

I got the best service from Tony. He replaced my toilet in one visit and did an excellent job. Thank you so much. I would highly recommend you to anyone in need of plumbing services. I couldn't afford it, but he did his best to give me a good price, and I appreciate it.

Debbie N. Facebook Icon

I just had my furnace igniter replaced by Daniel. He did a great job—quick diagnostic and part replacement. I called this company this morning, and they were able to dispatch a knowledgeable tech with the part on his truck the same day.

Veronique M. Yelp Icon

My experience with this team has been great, and during a stressful time because a pipe started leaking into my basement. From a thorough and honest diagnosis to great attention to detail by the plumber (Abram), I feel I was well taken care of. Abram was highly professional in communication and respectful of my property. And their team was patient in my requests for details estimates as needed for insurance. Coverage, which can be a real pain... I would recommend them for sure. All their office admins are super friendly and caring; Dennis stood out the most; he's fantastic with customer care.

F.S. Google Icon

Great communication before the appointment to confirm the date & time, as well as someone letting me know the name of the technician (Ross) & arrival time. Ross arrived on time with tools & parts needed to repair a clog in a sink. He was courteous and professional & cleaned up the area before he left. I am a happy, first-time customer. Thank you!

Carol D. Facebook Icon

Josh was extremely professional, kind, and compassionate, and we desperately needed that at this time. Our father passed away the Sunday before, and we just had his celebration of life the day before. We are devastated by our loss and have done everything we can to help our mom. She is so overwhelmed by maintaining her home without her husband. Thank you for your compassion and kind, professional care!

Laura D. Yelp Icon

I am so grateful that Brian took care of our repairs. Not only did he help us with two new toilet installs, and he went above and beyond to catch some issues that would have cost us thousands down the road. Thank you, Brian, for your excellent and knowledgeable service, kind professionalism, and commitment to providing the best solutions for your clients. We are so appreciative!

Michanda L. Google Icon

Collie and his apprentice, Dennis, were wonderful! No one wants to put out this money, but it helps to have qualified professionals, and that’s what I got. I highly recommend this company and Zollie and Dennis. Thank you!

Maxi S. Facebook Icon

The company was EXTREMELY responsive; the tech (Nolan) came the same day, listened to my story of woe (possible frozen pipe), and quickly determined that was NOT the issue (thank goodness). He decided I needed a new faucet, didn't try to upswell me or insist on installing himself or performed a host of unnecessary diagnostic work to drive up the cost. Very honest and friendly. Highly recommend.

Susan C. Yelp Icon